This policy explains what information Talk it Out collects, why, who it is shared with, how long it is kept, and the rights you have over it. We have tried to write it in plain English. If anything is unclear, email hello@talkitoutclub.com.
For a shorter summary of how we handle safety and your data, see Safety and privacy.
Talk it Out is provided by Camino TC Ltd, a company registered in England and Wales (company number 14583296), registered office 167–169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom. We are the data controller for the information described here, and we are registered with the UK Information Commissioner's Office (registration number ZB588953).
Talk it Out is an app for talking things through with an AI companion. It is not a medical service or a crisis service, and no person reads your conversations as they happen.
So that the companion can pick up where you left off, the app uses AI to note down facts and themes from your conversations — for example the people in your life and what you are working through — and uses them in later conversations. These notes are stored with your account and are deleted with it.
We do not sell your information, we do not show advertising in the app, and we do not use your conversations to advertise to you. Your data is not used to train AI models.
We use a small number of service providers to run Talk it Out. Each processes information only on our instructions and for the purpose listed.
We keep your account and everything you have told the app until you delete your account. When you do, we delete your conversations, entries, recordings, photos and the notes the app has made about you. We keep a record of subscription purchases, because we are required to keep financial records — it identifies the purchase, not anything you wrote. Full details are on our data removal page.
You have the right to:
To use any of these rights, email hello@talkitoutclub.com. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Talk it Out is for people aged 13 and over. We do not knowingly collect information from children under 13. If we learn that a child under 13 has created an account, we delete it. If you are a parent or guardian and think your child under 13 is using Talk it Out, please email hello@talkitoutclub.com.
Information is encrypted in transit between your device, our servers and our providers, and also encrypted at rest.
This website uses PostHog to record page views and clicks on our App Store and Google Play links. PostHog on this website does not identify visitors, record sessions, or store identifiers in cookies or browser storage.
Our gift pages (talkitoutclub.com/give) also use the Meta pixel, which sets cookies and sends Meta information about your visit to those pages, so that we can measure our advertising. It does not run anywhere else on this website. See Meta's privacy policy.
Talk it Out is currently available on iPhone. On some of our pages you can choose to leave an email address to be told when an Android version is available. Giving us your email address there is entirely optional — the page works the same if you leave the field empty.
If you do leave it:
We will update this policy when what we do changes, and post the new version on this page. If a change materially affects how we use information you have already given us, we will tell you in the app.
This policy is effective as of 10 September 2026
Questions about this policy or your information: hello@talkitoutclub.com.